This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

problems clicking on pictures in ebay

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by tripple.g

tripple.g
tripple.g
more options

I can't click on pictures in ebay. When I point at the picture, there is no hand so I can't click to enlarge. I have Firefox 12.0 on a mac.

I can't click on pictures in ebay. When I point at the picture, there is no hand so I can't click to enlarge. I have Firefox 12.0 on a mac.

All Replies (2)

user633449
user633449
more options

Let's try a few things here.

First, try reading Websites look wrong or appear differently than they should. specifically look at the clearing cache section. Does that help?

If not, Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker.

Also make sure you have all Mac OS updates as well :)

tripple.g
tripple.g Question owner
more options

Hi thanks for the help.. Unfortunately none of this worked. It's a brand new mac. Before when I had a pc everything worked normal.