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I click on .pdf files and they do not open or download...anyone have any ideas? MAC 10.6.8 Firefox 12.0

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  • Last reply by loufrere

loufrere
loufrere
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I went to a site and downloaded a .pdf. The next day I updated firefox and when I went to the same site later in the day, I clicked on the .pdf and it did not download or open. I am using firefox 12.0 and mac 10.6.8

I went to a site and downloaded a .pdf. The next day I updated firefox and when I went to the same site later in the day, I clicked on the .pdf and it did not download or open. I am using firefox 12.0 and mac 10.6.8

Chosen solution

I found a recommendation in another thread:

If using a Mac, go to the Firefox Plugins and disable the Adobe Acrobat NPAPI Plug-in, Version 10.1.3. This is a recent plugin update, and as soon as it was installed I noticed that PDFs wouldn't download.

Location: [Menu] Tools/Add-Ons/Plugins

https://support.mozilla.org/en-US/questions/775819

Read this answer in context 👍 7

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

I found a recommendation in another thread:

If using a Mac, go to the Firefox Plugins and disable the Adobe Acrobat NPAPI Plug-in, Version 10.1.3. This is a recent plugin update, and as soon as it was installed I noticed that PDFs wouldn't download.

Location: [Menu] Tools/Add-Ons/Plugins

https://support.mozilla.org/en-US/questions/775819

loufrere
loufrere Question owner
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Awesome! Works great now! Thanks