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At YAHOO: "Sorry, comments didn't load correctly; things may not work." Spinning circle ... IE works correctly.

  • 2 replies
  • 18 have this problem
  • 2 views
  • Last reply by Mitchell

Mitchell
Mitchell
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AT YAHOO comment section: "Sorry, comments didn't load correctly; things may not work." I get a spinning radial circle - failing to load comments. Firefox 8 worked fine. Help?

AT YAHOO comment section: "Sorry, comments didn't load correctly; things may not work." I get a spinning radial circle - failing to load comments. Firefox 8 worked fine. Help?

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Mitchell
Mitchell Question owner
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To cor-el, I followed your suggestions and ultimately through the process of elimination found the problem. One of the add-ons, "Do Not Track Plus" was the culprit! In that add-on under settings a presentation of all of the sites "blocked" appear. By un-checking the "Facebook Connect button" voilà! Problem solved. The Yahoo comment tab now loads and works correctly.

cor-el - Thanks for your help and consideration. I very much appreciate it. You're a champ! ~ mitchell1568