This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I block scams that want me to take surveys?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Ed

maelkemi
maelkemi
more options

I cannot go to any website or URL without popups asking me to take surveys. How do I block these scams?

I cannot go to any website or URL without popups asking me to take surveys. How do I block these scams?

All Replies (1)

Ed
Ed
more options

Hi maelkemi,

That sounds to me like you might have some malware that is hijacking your browser. What virus scanner are you using? Please run a full scan.

I would also recommend running a full scan with:

  • Malwarebytes Anti Malware
  • Spybot S&D

Let me know if that comes up with anything. Have you noticed any other unusual browser behaviour? e.g. change of homepage, unfamiliar toolbar, change of default search engine etc