Firefox crashes
Firefox has been crashing immediately (within five seconds) upon opening. It has happened the last dozen or so times I have tried to open it. I have tried uninstalling and reinstalling twice to no avail. The first crash happened unexpectedly, while I was doing nothing to cause it. No files were downloading, no new webpages had been opened. I was listening to a baseball game on MLB.com, and had several other tabs open, but for the most part was working outside of firefox with the game on in the background when it crashed. Since then I have been unable to open it even once.
All Replies (2)
I see you have posted a crash ID so i presume you have already read the article firefox crashes. I am unable to find a crash report for the posted Crash ID could you please paste another couple of recent Crash ID s into your next message.
If you are able to use the profile manager try creating and using a new profile, see if that prevents crashes
- basic troubleshooting_8-make-a-new-profile
If you are unable to do that,or if it does not help then try a clean re-install of Firefox
- basic troubleshooting_7-reinstall-firefox
Note that involves trashing the firefox applications folder. But do NOT use any options that remove personal data because that removes the Firefox User Profile,and will destroy bookmarks, passwords, and settings.
Please post back with how you get on, and include another couple of Crash IDs if you still get crashes.
The crash report loads fine at this moment, but it looks like a problem with memory corruption and such crashes aren't easy to interpret.
You can try to do a check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html