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"Allow install of an extension" pop-up doesn't show up

  • 3 replies
  • 2 have this problem
  • 10 views
  • Last reply by caesarivs

caesarivs
caesarivs
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I've just installed Firefox 13 on my new laptop, and I'm trying to install lastpass from their website so I choose Windows and I click on the "Download" button beneath firefox, and I don't get the usual pop-up asking me whether I allow the install of that extension or not... I get the blue jigsaw icon on the awesome bar but I'm not being prompted to allow it, so I can't install it...

I've just installed Firefox 13 on my new laptop, and I'm trying to [https://lastpass.com/misc_download.php install lastpass from their website] so I choose Windows and I click on the "Download" button beneath firefox, and I don't get the usual pop-up asking me whether I allow the install of that extension or not... I get the blue jigsaw icon on the awesome bar but I'm not being prompted to allow it, so I can't install it...

Chosen solution

What happens if you click that puzzle icon on the location bar?

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
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All Replies (3)

caesarivs
caesarivs Question owner
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I tried logging into facebook just to see if the pop-up prompted for the password... but I get the same behaviour, the icon shows up, but I don't get prompted with the pop-up to remember the password...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

What happens if you click that puzzle icon on the location bar?

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
caesarivs
caesarivs Question owner
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Thanks for your quick response, that was extremely useful, I tried a lot of pages but I didn't see that one, therefore I asked here, thank you very much once again, that solved my problem :)

BTW: Nothing happens when I click the icons that appear on the awesome bar