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won't download

dfoster6
dfoster6
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when I try to download file I get save file dialog box, click to save file then firefox freezes, tried reset of firefox no help found help article about checking security to see that firefox is allowed listed in programs and checked, I have no problems with thunderbird getting mail.

when I try to download file I get save file dialog box, click to save file then firefox freezes, tried reset of firefox no help found help article about checking security to see that firefox is allowed listed in programs and checked, I have no problems with thunderbird getting mail.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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There is a long troubleshooting article for problems with downloading or saving files. Rather than guess at the problem here, let me give you the link: What to do if you can't download or save files.