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Firefox hangs on opening websites in new tab

  • 1 reply
  • 35 have this problem
  • 3 views
  • Last reply by jbhelfrich

Sarath
Sarath
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When I open the links in the new tab, Firefox hangs.

It shows an JavaScript busy message box after several minutes but unable to click on the messagebox even.

Steps.

1. Open a website 2. Keep on opening new tabs with 4-5 tabs, Firefox will hang


I could not take take the troubleshoot information because the UI is unresponsive.

The bug and dump has been filed in Bugzilla, have a look here - https://bugzilla.mozilla.org/show_bug.cgi?id=764715

I tried deleting the default profile and created a new one. Also tried resetting Firefox and safemode option as well but the problem persists.

When I open the links in the new tab, Firefox hangs. It shows an JavaScript busy message box after several minutes but unable to click on the messagebox even. Steps. 1. Open a website 2. Keep on opening new tabs with 4-5 tabs, Firefox will hang I could not take take the troubleshoot information because the UI is unresponsive. The bug and dump has been filed in Bugzilla, have a look here - https://bugzilla.mozilla.org/show_bug.cgi?id=764715 I tried deleting the default profile and created a new one. Also tried resetting Firefox and safemode option as well but the problem persists.

Modified by Sarath

All Replies (1)

jbhelfrich
jbhelfrich
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For me, this problem appeared immediately after I updated Java, and I failed to uncheck the "Install ask.com toolbar" option. I immediately uninstalled it, but I wonder if anyone else having the problem did the same thing.