This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

extensions don't stay enabled

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by AaronMT

more options

I go to the extensions tab and see all my extensions greyed out. I enable them and the next time I go to the extensions Page they are greyed out again.

I go to the extensions tab and see all my extensions greyed out. I enable them and the next time I go to the extensions Page they are greyed out again.

All Replies (1)

more options

It sounds like those add-ons were from a past version and were migrated over to the new version of Firefox. Unfortunately unless those add-ons receive an update they will not function and will be disabled. Fortunately, most add-ons are available for the new version now, so you can probably reinstall them: https://addons.mozilla.org/en-US/android/

Modified by AaronMT