This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I download a file the download window clears list automatically. Then I have to go to my download folder to find the file.

  • 1 reply
  • 17 have this problem
  • 5 views
  • Last reply by cor-el

more options

When I download a file the download window clears list automatically. Then I have to go to my download folder to find the file. Previously, the downloaded files displayed in the window until I hit the clear list button. How do I change it back? Thanks firefox14.0.1 windows 7

When I download a file the download window clears list automatically. Then I have to go to my download folder to find the file. Previously, the downloaded files displayed in the window until I hit the clear list button. How do I change it back? Thanks firefox14.0.1 windows 7

All Replies (1)

more options

Maybe check the browser.download.manager.retention pref on the about:config page to verify that it still has the default value of 2.

Also check that you do not run Firefox in permanent Private Browsing mode and that you keep the download history.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history