This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

crashes of firefox

  • 1 reply
  • 5 have this problem
  • 13 views
  • Last reply by user633449

microapple
microapple
more options

Hello, I had crashes with firefox 14 , I found it could be propably caused by bitdeffender total security 2013 , and the solution was to upgrade to firefox beta 15 , it's true that i have less crashes but , i want to avoid it for ever here is the link

https://crash-stats.mozilla.com/report/index/bp-bfc32db4-410c-4307-8d37-f3c2e2120731

Hello, I had crashes with firefox 14 , I found it could be propably caused by bitdeffender total security 2013 , and the solution was to upgrade to firefox beta 15 , it's true that i have less crashes but , i want to avoid it for ever here is the link https://crash-stats.mozilla.com/report/index/bp-bfc32db4-410c-4307-8d37-f3c2e2120731

All Replies (1)

user633449
user633449
more options

If you have less crashes with Firefox 15, then this is your best solution: Keep using 15 until it is released (end of august most likely). Then, uninstall the Beta, and redownload Firefox 15 from www.getfirefox.com