Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing plug-in on Firefox

  • 1 reply
  • 9 have this problem
  • 1 view
  • Last reply by Amy

more options

I have been going into a java chat room and it has been working fine, but when I tried to go to it today I got the message that there was a missing plugin. When I clicked on install plugin it said there were no suitable plugins found. I downloaded a java plugin, updated firefox, reinstalled the latest version of java and it still gives me this message. What is this plugin and where do I get it.

I have been going into a java chat room and it has been working fine, but when I tried to go to it today I got the message that there was a missing plugin. When I clicked on install plugin it said there were no suitable plugins found. I downloaded a java plugin, updated firefox, reinstalled the latest version of java and it still gives me this message. What is this plugin and where do I get it.

All Replies (1)

more options

Hi Rebecca, are you still having this problem? If so, this page might help: http://www.mozilla.org/plugincheck/