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how do i get rid of "read plusone.google.com

  • 6 replies
  • 4 have this problem
  • 2 views
  • Last reply by johnpen

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more and more websites are not fully loading because of the line "read plusone.google.com" repeatedly

more and more websites are not fully loading because of the line "read plusone.google.com" repeatedly

All Replies (6)

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Sounds like those sites embed the Google +1 button, but that the script which displays the button isn't loading as quickly as it should.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server. Any difference? If not...

2. Clear Firefox's Cache Completely

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

3. If needed, remove your google.com cookies in this dialog

While viewing a page on google.com, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

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Thanks For your solution, but it didn't work. I have encountered another three websites that do this - the problem is with Firefox and not with websites. As i said - it only started with the update from Firefox 13 and has continued since then. Perhaps the silence from Mozilla is too deafening for us all to hear an answer.

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There are a few potential issues here with Firefox's handling of the Google plus one script. Your efforts so far have ruled out two common issues: inconsistent cached files and cookie-based customization of the script.

Next we should consider whether something in your configuration is blocking the script from loading fully or running to completion. These potential blocks include your add-ons, any proxy servers you may use, and possible external software or settings specific to the plusone.google.com domain.

A standard diagnostic for interference by add-ons is to try Firefox's Safe Mode.

First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, restart Firefox in Firefox's Safe Mode (Diagnose Firefox issues using Troubleshoot Mode) using

Help > Restart with Add-ons Disabled

In the Safe Mode dialog, click "Start in Safe Mode." Does the +1 script work any better? If not, could you try disabling all nonessential plugins here:

orange Firefox button or classic Tools menu > Add-ons > Plugins category

Any change?

Of course, if you never care to use the +1 button, you could consider blocking it.

Regarding the deafening silence, as far as I can tell, you haven't posted this question before, and neither has anyone else in recent months. Hopefully we can figure it out so this thread can assist others.

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Seem to have solved the problem - I am using an add-on NoScript and will move on from there Thanks

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hello, if the problem started with firefox 13 it might be an issue with the spdy protocol which was introduced with this version and is used by google on some of it's secure pages. as an alternative you could also try the following:

enter about:config into the location bar & search for preferences starting with network.http. - if any of those entries is set to a custom value (=displayed in bold) right-click and reset it to the default value. if this doesn't resolve the issue or all preferences already were on default, you could try disabling spdy altogether by toggling network.http.spdy.enabled (.v2, .v3) to false.

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Hi madperson Thanks for the suggestions but i still cannot get the web pages to refresh. I have downloaded the add-on Noscript - its a bit fiddly to use at first but it works

Thanks john