Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by NoSlak

more options

Constantly crashing after a few minutes for a couple weeks now, crashes in safe mode too. Uninstalled and installed Firefox. Removed plugins, updated plugins. Don't want to go back to Netscape Navigator.

Constantly crashing after a few minutes for a couple weeks now, crashes in safe mode too. Uninstalled and installed Firefox. Removed plugins, updated plugins. Don't want to go back to Netscape Navigator.

All Replies (2)

more options

hello NoSlak, some other users who have recently updated the graphics driver for their ati hardware (to ati catalyst version 12.8) have reported similar crashes. please try disabling hardware acceleration in firefox > options > advanced > general & see if this resolves the issue of frequent crashes for the moment until ati releases a new driver.

more options

Thank you. Yes, it started after I installed the last ATI driver.