This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Black screen after downloads

  • 3 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

Viscecrid
Viscecrid
more options

After downloads with firefox my screen turn black, like was my monitor has been unplugged and plugged again, i have tried reinstalling but the problem still happening im using win7 x64 and nvidia gt250 if it helps im using firefox 15, this started after update to 13, and even reinstalling 12 now the problem still happening in every version but only with firefox

After downloads with firefox my screen turn black, like was my monitor has been unplugged and plugged again, i have tried reinstalling but the problem still happening im using win7 x64 and nvidia gt250 if it helps im using firefox 15, this started after update to 13, and even reinstalling 12 now the problem still happening in every version but only with firefox

Modified by NoahSUMO

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

Viscecrid
Viscecrid Question owner
more options

whoa! thanks! for now its working!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome