This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I open firefox or open a new tab I get a new window popping up very anoying how do I stop this

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

more options
the new window has the following address in the box: http://www.ilitili.com/sc?p=YTI3MzE3NjQzNjYd8Api9ERuBcS22NpNt6ZJZZGQlaoEcxCmmO%2Fb9%2FYsNvEOjIm9x0J19TiuJOBz7kBeRrouq%2BRv%2BakLy78WlwMFtFOKIgsVVJUresdkRgyXFZ5FrL59Fk8sJIvMDbjRZgasNkOIiRhTPQgUstws%2BsQpDhkvTFCBkZrpCHN7o5atB4zuT2eZUJ%2BRJzHW5eQ%2BEJM%2ByY3fT9LEHv4nLMJyvmgNIj1HoyBnbexRWfCPEqsNgHGKs2MIzhrAPjnwzOzsm1oMlMfVISibZKcF%2F8SN%2BmBZbGxe%2BQVBFoe%2FehPk3vE31A%3D%3D&t=1 how do I stop this Thanks Dennis Gillum

All Replies (1)

more options

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

See also: