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Problem with main screen of firefox

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by MisoM

MisoM
MisoM
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After the upgrade from firefox 15.0 to firefox 16.0.2 is problem with main screen. At the top of the main screen shows the bar (caption bar of main form) as I win xp and under this caption is caption bar as win 7.

Firefox is run on the Windows Xp, if will by better, I can send screen but I do not know where is possible add image at this error report....

After the upgrade from firefox 15.0 to firefox 16.0.2 is problem with main screen. At the top of the main screen shows the bar (caption bar of main form) as I win xp and under this caption is caption bar as win 7. Firefox is run on the Windows Xp, if will by better, I can send screen but I do not know where is possible add image at this error report....

Chosen solution

OK, problem has been solved, problem was with the extension Tab Mix Plus. i have old version of this extension, because at work is not possible make update directly, because I go to the Internet through a proxy. Download, update firefox extension directly via proxy is not possible ... I must download via other internet browser, so do not do it often...

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All Replies (4)

user633449
user633449
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Please create a screenshot of the problem you're seeing by following the guide mentioned at How do I create a screenshot of my problem?.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Also, make sure to update firefox First. Update Firefox to the latest release

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
MisoM
MisoM Question owner
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I add screenshot. If I make FF update at home (windows 7) is all ok, problem is only at work an Windows XP

MisoM
MisoM Question owner
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Chosen Solution

OK, problem has been solved, problem was with the extension Tab Mix Plus. i have old version of this extension, because at work is not possible make update directly, because I go to the Internet through a proxy. Download, update firefox extension directly via proxy is not possible ... I must download via other internet browser, so do not do it often...