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I used to have several files on the list in the DownThemAll mgr, but now it is blank, and when i add new files to dl, they are "starting," but never download

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by johnjwyatt

johnjwyatt
johnjwyatt
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I've been using DownThemAll successfully for years now. There's usually a number of files listed in the DTA manager (I remove them from the list after i extract the zip files.) Weeks ago, I opened the manager and there were no files in the list. I queued up some files to download, and they appear on the list as "starting" but never download. I uninstalled and reinstalled DTA, several times, but it continues acting this way. Is there some setting or folder i need to clean up?

I've been using DownThemAll successfully for years now. There's usually a number of files listed in the DTA manager (I remove them from the list after i extract the zip files.) Weeks ago, I opened the manager and there were no files in the list. I queued up some files to download, and they appear on the list as "starting" but never download. I uninstalled and reinstalled DTA, several times, but it continues acting this way. Is there some setting or folder i need to clean up?

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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One of the extensions may not be working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

If it does work in Firefox Safe-mode then disable all extensions (Tools > Add-ons > Extensions) and then try to find which is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

johnjwyatt
johnjwyatt Question owner
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I restarted Firefox in safe mode, but I don't see how to enable DownThemAll. On the extension window the only choices for DTA are 'disable' and 'remove' Clicking disable and then enable doesn't seem to enable it. What am i missing?

johnjwyatt
johnjwyatt Question owner
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i disabled all my addons, and removed and reinstalled downthemall, It's still acting wrong, as described above.

When i reinstalled it, it remembered that i turned on the DTA toolbar, so i wonder if there's something somewhere else hanging around i need to get rid of?

iamjayakumars
iamjayakumars
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I'm also facing this problem sometime, not frequently. better uninstall the Downthemall Addon and reinstall it.

johnjwyatt
johnjwyatt Question owner
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I've removed and uninstalled downthemall several times this week. It keeps acting incorrectly, as described above.

Any ideas?