This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Facebook messenger integration can't connect on Nightly.

  • 2 replies
  • 23 have this problem
  • 6 views
  • Last reply by Mike Cooper

Mike Cooper
Mike Cooper
more options

I re-enabled the Social API by changing the settings in about:config back to the defaults (I had previously disabled it). Now I have the Facebook icon, but the sidebar says "Nightly is unable to connect with Facebook Messenger right now.".

Additionally, if I click on the icon, the top item is "(i) Not Logged in", and clicking it just takes me to the Facebook main page.

What's up?

I re-enabled the Social API by changing the settings in about:config back to the defaults (I had previously disabled it). Now I have the Facebook icon, but the sidebar says "Nightly is unable to connect with Facebook Messenger right now.". Additionally, if I click on the icon, the top item is "(i) Not Logged in", and clicking it just takes me to the Facebook main page. What's up?

Modified by Mike Cooper

All Replies (2)

user633449
user633449
more options

Have you followed all the steps at https://blog.mozilla.org/futurereleases/2012/10/22/help-us-test-the-social-api-with-facebook-messenger-for-firefox/ (including visiting the Facebook page to enable Facebook messenger?)

Mike Cooper
Mike Cooper Question owner
more options

Tyler, yes, I followed those instructions. I'm not sure what happened, but Firefox crashed last night (it is Nightly after all), and when I started it back up, Facebook was working. It might be a new version, or it might just be a fluke that needed restarting.

Either way, everything is working now!