Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open Deviantart, and it says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

more options

I can open DeviantArt yesterday. When i'm trying to open it, it says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." I'm trying to restart my modem but still same.

I tried to do this : http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored I tried to delete all cookies on deviantart. and it can open deviantart, but when i'm going to login, it says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." again.

I can open DeviantArt yesterday. When i'm trying to open it, it says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." I'm trying to restart my modem but still same. I tried to do this : http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored I tried to delete all cookies on deviantart. and it can open deviantart, but when i'm going to login, it says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." again.

Chosen solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your deviantart.com cookies -- you already know this part.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your deviantart.com cookies -- you already know this part.