This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why am I going to so many sites that I never ask for?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

If I'm on a site and try to say go to the home page,something else always opens.Totally unasked for!

If I'm on a site and try to say go to the home page,something else always opens.Totally unasked for!

All Replies (1)

more options

hello nite1900, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and/or a different tool like the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware