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firefox doesnt allow me into my ing account or my ebay account but when i switch over to internet explorer i have instant access to my accounts. how do i fix?

  • 1 reply
  • 3 have this problem
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  • Last reply by cor-el

jciminale
jciminale
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firefox doesnt respond to my ing account when i click on continue or my ebay account when i type in my password. everything else in my system works well when using firefox. when i use IE i have no problems at all when i switch over to IE browser. i really like firefox and dont want to delete it, any suggestions on how to fix? thanks for your time, Joe

firefox doesnt respond to my ing account when i click on continue or my ebay account when i type in my password. everything else in my system works well when using firefox. when i use IE i have no problems at all when i switch over to IE browser. i really like firefox and dont want to delete it, any suggestions on how to fix? thanks for your time, Joe

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cor-el
cor-el
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  • Top 10 Contributor
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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"