This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

java applets fail to load after granting permission yahoo games - advances to screen msg loading text nothing happens

  • 3 replies
  • 2 have this problem
  • 10 views
  • Last reply by lobo3050

more options

Yahoo games applet fails to load after granting permission for java to run. Goes to screen labeled "loading text" but then nothing even after waiting. Installed latest versions java 32 and 64 bit. re-installed FF. Javascript button enabled. Q. In java control panel the "mozilla family" is NOT checked - should this be checked? System was working correctly until Fri 2/8. Have used system restore several times but didn't help.

Yahoo games applet fails to load after granting permission for java to run. Goes to screen labeled "loading text" but then nothing even after waiting. Installed latest versions java 32 and 64 bit. re-installed FF. Javascript button enabled. Q. In java control panel the "mozilla family" is NOT checked - should this be checked? System was working correctly until Fri 2/8. Have used system restore several times but didn't help.

Chosen solution

Try to clear the Java cache:

Control Panel > Java > General tab > "Temporary Internet Files" > Settings > Delete Files

Read this answer in context 👍 0

All Replies (3)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Chosen Solution

Try to clear the Java cache:

Control Panel > Java > General tab > "Temporary Internet Files" > Settings > Delete Files

more options

I cleared java cache and did a reboot. This did not fix problem. I than did the FF reset but this did not work either.

Could this be a problem with plugins - either missing one and/or missing essential one?