Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I load Yahoo Mail Toolbar?

  • 3 replies
  • 3 have this problem
  • 8 views
  • Last reply by Andrew

MonaS
MonaS
more options

I have two Yahoo mail accounts. One account opens with the toolbar (which allows me to compose emails, send, reply, delete, etc.). My main account opens with the toolbar for a few seconds and then disappears thus I can't compose, delete emails, etc. And yes, I only have one account at a time open. I use one close it and open the second the other one. Yahoo is saying that my internet server is the problem. This problem just started today 2-19. It was working great on 2/18. Can you help me resolve this challenge? Thank you

I have two Yahoo mail accounts. One account opens with the toolbar (which allows me to compose emails, send, reply, delete, etc.). My main account opens with the toolbar for a few seconds and then disappears thus I can't compose, delete emails, etc. And yes, I only have one account at a time open. I use one close it and open the second the other one. Yahoo is saying that my internet server is the problem. This problem just started today 2-19. It was working great on 2/18. Can you help me resolve this challenge? Thank you

Chosen solution

I don't understand what your issue is. Could you please elaborate on it? This may or may not be a Firefox issue so we would need you to work with us.

Read this answer in context 👍 0

All Replies (3)

Andrew
Andrew
  • Moderator
more options

Chosen Solution

I don't understand what your issue is. Could you please elaborate on it? This may or may not be a Firefox issue so we would need you to work with us.

MonaS
MonaS Question owner
more options

Not sure what more details you need. Again, my Yahoo email account I'm assuming has been compromised as the toolbar which gives me the options to send, reply, save delete emails, etc. comes up when the program first loads then is gone once the internet is finished completely loading Yahoo mail. Yahoo techs think the problem is with Firefox. Last night my son stopped the popups and the toolbar returned. This morning popups back and toolbar is gone. But! I have another Yahoo account and there is no problem with the toolbar. I don't know any technical terms to help any further. Sorry.... thanks for helping.

Andrew
Andrew
  • Moderator
more options

Since you are already in contact with Yahoo, if you don't mind directing them to this thread and to contact us it would be great. My email address is located on my profile. Thanks!