Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My "Remember passwords of sites" has somehow become disabled?

passwordless
passwordless
more options

I use a master password but for some reason the program does not allow me to select the "Remember passwords of sites" option. So the master password does no good. The click box and text are in a faded mode and inaccessible. What did I do to disable it, and how do I reverse it to get it back?

Thanks,

I use a master password but for some reason the program does not allow me to select the "Remember passwords of sites" option. So the master password does no good. The click box and text are in a faded mode and inaccessible. What did I do to disable it, and how do I reverse it to get it back? Thanks,

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"

If you use Norton software then see:

iamjayakumars
iamjayakumars
more options

Check whether your in "Private Browsing Mode", disable it..

Firefox Menu - Tools > Options > Privacy > Change it to "Remember History"


Check your preferences settings

Reset Preferences