This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does my firefox crash every time I open it and how can I stop this. I've re-installed it 3 times

  • 1 reply
  • 2 have this problem
  • 51 views
  • Last reply by philipp

racraine1
racraine1
more options

every time I open Firefox, it tells me that it crashed and i hve to open in safe mode. I installed the latest version of FF and it still happens. I've uninstalled and reinstalled 3 times and the problem keeps happening. HELP please!

every time I open Firefox, it tells me that it crashed and i hve to open in safe mode. I installed the latest version of FF and it still happens. I've uninstalled and reinstalled 3 times and the problem keeps happening. HELP please!

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, when you're in safemode please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes...