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why does search mozilla firefox in Bing appear when I log in to AOL as my home page?

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  • Last reply by rcord444

rcord444
rcord444
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When I sign in to aol.com home page, instead a page comes up that says search mozilla firefox on top and Bing on the right. I was able to remove the Bing tool bar but have been unable to remove the search mozilla firefox page. this is a new problem and I don't know how to solve it. Can you help?

When I sign in to aol.com home page, instead a page comes up that says search mozilla firefox on top and Bing on the right. I was able to remove the Bing tool bar but have been unable to remove the search mozilla firefox page. this is a new problem and I don't know how to solve it. Can you help?

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

There are other things that need your attention.

Your system details list shows two Flash plugins.

  1. Shockwave Flash 11.6 r602
  2. Shockwave Flash 11.5 r502

You should remove the older 11.5 version.

See "Manually uninstalling a plugin":

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

There are other things that need your attention.

Your system details list shows two Flash plugins.

  1. Shockwave Flash 11.6 r602
  2. Shockwave Flash 11.5 r502

You should remove the older 11.5 version.

See "Manually uninstalling a plugin":

rcord444
rcord444 Question owner
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Problem solved, thank you