This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why firefox corrupts saved images resolution ?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by d32xft1

d32xft1
d32xft1
more options

Hello

I have samung galaxy s3 & android version 4.1.2 and i really like using firefox but i keep having this annoying issue that i can't seem to find any fix for...

When i save an image from the web using firefox and then i go to my gallery to view the picture it displays fine in the preview but when i try to set the image as homescreen wallpaper , the resolution of the image gets terribly lower than the original image resolution while setting it and it display on the homescreen in this terrible low resolution. =\

when i save the same image using default browser and other browsers i dont encounter this problem . so why this happens on firefox and is there a fix for it ? i hope someone helps me with this issue. Thanks.

Hello I have samung galaxy s3 & android version 4.1.2 and i really like using firefox but i keep having this annoying issue that i can't seem to find any fix for... When i save an image from the web using firefox and then i go to my gallery to view the picture it displays fine in the preview but when i try to set the image as homescreen wallpaper , the resolution of the image gets terribly lower than the original image resolution while setting it and it display on the homescreen in this terrible low resolution. =\ when i save the same image using default browser and other browsers i dont encounter this problem . so why this happens on firefox and is there a fix for it ? i hope someone helps me with this issue. Thanks.

All Replies (1)

d32xft1
d32xft1 Question owner
more options

I downloaded Chrome and this happens on chrome as well =\ but it doesn't happen on the default browser and opera . i also noticed that picture i download using firefox and chrome in this case don't have "rotate left and rotate right" options , also in the details of the picture i found that its missing a detail line " Orientation: 0˚ " for those pics i download with firefox and chrome.

but the same picture i downloaded using opera or default browser that line is there in the details and the option to rotate it left and right is displayed. So does any of this helps solve my issue or it just adds to the mystery? i hope someone helps me with this.