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Cannot upgrade Firefox for OSX 10.8.3

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by froggy74

froggy74
froggy74
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I have letest iMac running OSX 10.8.3. I get notifications to upgrade my Firefox to the latest version but when I try to do it I get a "Software Update Window" which says "Downloading Firefox" and "Connecting to the update server....", the bue line keeps running from left to right but nothing happens.

If I try to do a manual update I am told my current version is 19.0.2 and that "you are currently on the release update channel". If I click on "check for updates" it tells me that updates are available at www.firefox.com. If I go there I am on a Firefox for Android page and at a dead end as to what to do............

Please advise.

I have letest iMac running OSX 10.8.3. I get notifications to upgrade my Firefox to the latest version but when I try to do it I get a "Software Update Window" which says "Downloading Firefox" and "Connecting to the update server....", the bue line keeps running from left to right but nothing happens. If I try to do a manual update I am told my current version is 19.0.2 and that "you are currently on the release update channel". If I click on "check for updates" it tells me that updates are available at www.firefox.com. If I go there I am on a Firefox for Android page and at a dead end as to what to do............ Please advise.

Chosen solution

If there are problems with updating or with the permanently then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If there are problems with updating or with the permanently then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

froggy74
froggy74 Question owner
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Problem solved. Easy to follow your instructions. Thanks Corel.