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Not sure what happened, but now, whenever I open a new tab, a new window also opens containing the same information as the tab.

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by Carl

Carl
Carl
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Don't know what I did, but now, whenever I open a tab, the tab opens as it should, but it ALSO opens a new window with the same information that my original window had. (same tabs, etc.) Pretty much a duplicate of my original window. I've looked everywhere for a solution, but can't find one.

Don't know what I did, but now, whenever I open a tab, the tab opens as it should, but it ALSO opens a new window with the same information that my original window had. (same tabs, etc.) Pretty much a duplicate of my original window. I've looked everywhere for a solution, but can't find one.

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 👍 2

All Replies (3)

kobe
kobe
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Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Carl
Carl Question owner
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This worked! Thanks, Waka!