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https site ask prompt proxy password

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

skhawar03
skhawar03
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Accessing https (not all sites) for instance https://mail.live.com site randomly ask proxy ID/Password in case if you provide credentials it doesn't validate if you cancel authentication window it will continue to work but it's really annoying every few minutes it pops up for authentication.

Proxy Server: ISA 2010 Firefox : versioin 22.0

Accessing https (not all sites) for instance https://mail.live.com site randomly ask proxy ID/Password in case if you provide credentials it doesn't validate if you cancel authentication window it will continue to work but it's really annoying every few minutes it pops up for authentication. Proxy Server: ISA 2010 Firefox : versioin 22.0

All Replies (2)

kobe
kobe
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":