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Remove completely snap.do, restart and it still persist

  • 8 replies
  • 46 have this problem
  • 1 view
  • Last reply by R4D10Active

Dog
Dog
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I already did what I need to remove snap.do completely, even in the about:config page about changing back the default value. After restart the computer, everytime I start up Firefox with the last tab I opened, a new tab is open and it is snap.do. But only for the first time, when I closed Firefox and opened it again, it did not show up.

Any help?

I already did what I need to remove snap.do completely, even in the about:config page about changing back the default value. After restart the computer, everytime I start up Firefox with the last tab I opened, a new tab is open and it is snap.do. But only for the first time, when I closed Firefox and opened it again, it did not show up. Any help?

Chosen solution

Move stuff to the new profile.

Read this answer in context 👍 1

All Replies (8)

ideato
ideato
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Hello mydog2409,

see : questions/950297

and : questions/958900


thank you

kobe
kobe
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Uninstall any related programs from the control panel. Use the searchreset tool and delete a user.js file.

the-edmeister
the-edmeister
  • Moderator
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Please read the previous support threads about snap.do - you must have missed something which is causing Firefox prefs to be reset.

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Dog
Dog Question owner
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The problem now is: When I opened Firefox, it opened itself a new tab (plus my old tabs) and show the snap.do search page without a url and only a page. The prefs.js and user.js are clean because it showed no changes from the last time I run the adware remover.

kobe
kobe
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can you reproduce in a new profile.

Dog
Dog Question owner
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If I start FF with "-p" command, the snap.do does not come back. So what should I do now?

kobe
kobe
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Chosen Solution

Move stuff to the new profile.

R4D10Active
R4D10Active
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Did you edit the target properties of the browser icon?

It adds the snapdo site to load on run.

Disregard - I see that it stops after the first occurrence.

Modified by R4D10Active