This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lock addon made non-responsive - my firefox for Android

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Sandip

more options

I just installed - https://addons.mozilla.org/en-us/android/addon/lock/ addon in my mobile android browser. I set password for the same. Now, after not only restarting the browser - I reboot my mobile also. Though each time I open firefox it asks for password but neither accepts correct nor rejects wrong password and stops doing anything rather than loading when we type any URL or try to go anywhere.

Settings and Tools addons are disable/unable to load. It really frustating me.

How do I get rid out of it. Also, I set up my sync before adding this addon in to mobile. So, if any way to remove from internal/external sd card memory where firefox is installed? If not then how to prevent this addon loading/installing automatically during I setup my Firefox next time after removing this one.

Thanks in advance.

I just installed - https://addons.mozilla.org/en-us/android/addon/lock/ addon in my mobile android browser. I set password for the same. Now, after not only restarting the browser - I reboot my mobile also. Though each time I open firefox it asks for password but neither accepts correct nor rejects wrong password and stops doing anything rather than loading when we type any URL or try to go anywhere. Settings and Tools addons are disable/unable to load. It really frustating me. How do I get rid out of it. Also, I set up my sync before adding this addon in to mobile. So, if any way to remove from internal/external sd card memory where firefox is installed? If not then how to prevent this addon loading/installing automatically during I setup my Firefox next time after removing this one. Thanks in advance.

All Replies (2)

more options

Chosen Solution

more options

If not then how to prevent this addon loading/installing automatically during I setup of my Firefox sync next time after removing this one.

Synchronization even puts question mark after your advice. Though I would like to wait for 1 day more to get some feasible solution of the same problem.