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How do I stop Zedo.com Popups

  • 7 replies
  • 8 have this problem
  • 3 views
  • Last reply by Ripps

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Does anyone have a complete solution to stop Zedo and adsupplyads.com as well. Did a complete virus scan, nothing, I use adblock plus and nothing, a serious suggestion is greatly appreciated..deleting cookies and clean wipe of all the cookies and cache really does nothing.

Does anyone have a complete solution to stop Zedo and adsupplyads.com as well. Did a complete virus scan, nothing, I use adblock plus and nothing, a serious suggestion is greatly appreciated..deleting cookies and clean wipe of all the cookies and cache really does nothing.

All Replies (7)

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Block zedo.com? You could try adding its URL to Adblock Plus custom filters.

Also Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

Modified by Nellus

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I added them and that doesn't do it as well...

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Try a new virus scan with those other program

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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I have Kaspersky and Microsoft and they still haven't knocked it out!

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Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Thank you.

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Try Also ADWCleaner. It's free

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Zedo ad did not appear when using Firefox in Safe Mode. Turning off hardware acceleration in normal mode did not eliminate Zedo but disabling my Theme appears to have been successful at removing Zedo.