This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to load google images properly with FF 24.0 on Android 4.1.2 on Samsung Tab 7.7.

  • 2 replies
  • 27 have this problem
  • 23 views
  • Last reply by Carl_C

more options

the correct image is not being shown, and images are being overlaid when I select an image after a Google image search. I am running the latest version of Firefox for Android (v24.0) my Gt-P6800 Samsung Galaxy Tab 7.7. Is this a common fault/bug? I can't use FF for images as a result.

the correct image is not being shown, and images are being overlaid when I select an image after a Google image search. I am running the latest version of Firefox for Android (v24.0) my Gt-P6800 Samsung Galaxy Tab 7.7. Is this a common fault/bug? I can't use FF for images as a result.

All Replies (2)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies, do the following:

  1. Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
  2. Tap Settings.
  3. After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
  4. You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
    • Cookies & active logins
    • Cache
  5. After those have been selected, tap the Clear data button to actually clear the cache and cookies.


Did this help you with your problems? Please let us know!

more options

Hi, thank you for your reply, but this is one on the first things I tried. With further investigation, I am now experiencing the same problem with Opera mobile. However, I don't get the problem with the built in web browser or chrome. I am up to date with Android for my tablet, and I have the latest version of Firefox. This means that I am on the verge of dispensing with Firefox as it's virtually unusable for Google images.