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firefox will not download on mac OSX10.8.5. Stops at 15 seconds to go.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

margaretkendall
margaretkendall
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Firefox will not download onto my mac OSX 10.8.5. It stops at 15 seconds to go. HELP!!

Firefox will not download onto my mac OSX 10.8.5. It stops at 15 seconds to go. HELP!!

All Replies (2)

Wesley Branton
Wesley Branton
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Try using a different browser to download the Firefox installer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.