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Firefox not rendering webfont in 25.0.1 on some pc

  • 2 replies
  • 3 have this problem
  • 6 views
  • Last reply by JBaac

JBaac
JBaac
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I am using a webfont hosted on my website's server and it shows up perfectly in all other browsers, and in most versions of Firefox 25.0.1 on Mac and PC, except some versions of PC's are not rendering it.

I have had one of the problematic users check their "Allow pages to choose their own fonts..." and it DID NOT fix the problem.

I have added the webfont into a header design built in HYPE. Here is the webfont coding I'm using, and again, it works fine on most PC's, but at least two users are having problems:

URL to test:

Coding used: 

 <meta name="viewport" content="user-scalable=yes, width=960" />
 <style>@font-face{ 
 font-family: 'bebasneue-webfont';
 src: url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.eot');
 src: url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.eot?#iefix') format('embedded-opentype'),
      url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.woff') format('woff'),
      url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.ttf') format('truetype'),
      url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.svg#webfont') format('svg');
}</style>
I am using a webfont hosted on my website's server and it shows up perfectly in all other browsers, and in most versions of Firefox 25.0.1 on Mac and PC, except some versions of PC's are not rendering it. I have had one of the problematic users check their "Allow pages to choose their own fonts..." and it DID NOT fix the problem. I have added the webfont into a header design built in HYPE. Here is the webfont coding I'm using, and again, it works fine on most PC's, but at least two users are having problems: URL to test: *http://www.artacademy.edu/index.php Coding used: <pre><nowiki> <meta name="viewport" content="user-scalable=yes, width=960" /> <style>@font-face{ font-family: 'bebasneue-webfont'; src: url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.eot'); src: url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.eot?#iefix') format('embedded-opentype'), url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.woff') format('woff'), url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.ttf') format('truetype'), url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.svg#webfont') format('svg'); }</style></nowiki></pre>

Modified by cor-el

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you also make them check the gfx.downloadable_fonts.enabled pref on the about:config page to make sure that downloadable fonts are enabled.

You can also use the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) to check for errors and use the Fonts tab in the Inspector to check which fonts are used.

JBaac
JBaac Question owner
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I did not, and I opened my about:config in FF on my Mac, and I don't even see that preference. What is the actual preference name, or does that preference only exist on PC?