This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email link imports links with lowercases in Outlook

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by guigs

SmartFriend
SmartFriend
more options

When I click on email link, it imports link in Outlook with lowercases, so the recipient can not open the link from Youtube for example, because he doesnt get the correct address. Zoutube links contain uppercases and if you receive link with lowercase on the place where it should be uppercase, zou are not able to open it, zou get the page from Youtube which has no video. How can I set this to import links with uppercases if there are some in the address? Thanks.

When I click on email link, it imports link in Outlook with lowercases, so the recipient can not open the link from Youtube for example, because he doesnt get the correct address. Zoutube links contain uppercases and if you receive link with lowercase on the place where it should be uppercase, zou are not able to open it, zou get the page from Youtube which has no video. How can I set this to import links with uppercases if there are some in the address? Thanks.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
SmartFriend
SmartFriend Question owner
more options

I tried this and it didnt solve the problem. Any other solution maybe?

guigs
guigs
more options

It may be that the download actions need to be reset or that the MimeTypes.rdf file may need to be deleted. Reference: Previous question that had a similar solutions: [https://support.mozilla.org/questions/923952]

However there was an unconfirmed bug about this: Previous Bug that is unconfirmed: [Bug 897726]

So if that no longer solves the issue please do let us know, or if it worked. We are happy to help.