This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not open links embedded in Microsoft Outlook emails - why

  • 2 replies
  • 8 have this problem
  • 4 views
  • Last reply by cor-el

sbernknopf
sbernknopf
more options

Firefox is set as my default browser. When trying to open a website via a link in an email, I get an error message that says "This apperation has been canceled due to restrictions in effect on this computer".

Firefox is set as my default browser. When trying to open a website via a link in an email, I get an error message that says "This apperation has been canceled due to restrictions in effect on this computer".

All Replies (2)

Pamela
Pamela
more options

Hi

Here is an article to check/verify if your browser is set t default


https://support.mozilla.org/en-US/kb/how-make-web-links-open-firefox-default?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is usually caused by a problem with a registry key. 

HKEY_LOCAL_MACHINE\Software\Classes\htmlfile\shell\open\command

Hyperlinks are not working in Outlook: http://support.microsoft.com/kb/310049