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cannot open attachments with my firefox. my wife can with IE

  • 2 replies
  • 5 have this problem
  • 6 views
  • Last reply by jrhjmh

jrhjmh
jrhjmh
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with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

Chosen solution

hello jrhjmh, are you a yahoo mail user and does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their side that makes certain old urls/servers dysfunctional (you may be currently using those because you've bookmarked them before or through your history) - at least quite a number of other users have reported that...
so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.

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philipp
philipp
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Chosen Solution

hello jrhjmh, are you a yahoo mail user and does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their side that makes certain old urls/servers dysfunctional (you may be currently using those because you've bookmarked them before or through your history) - at least quite a number of other users have reported that...
so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.

jrhjmh
jrhjmh Question owner
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Thank you, I'll contact AT&T about the yahoo problem. But now I can at least get my email attachments on firefox.