We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated picasa , now why can't I down load photos from camera to picasa?

more options

long time user of Picasa to store photos, maybe a coincidence that I just clicked on >download new picasa update< and ever since I am unable to get the photos out of camera into picasa. I CHECKED THE CONNECTIONS @ camera & Laptop......nothing.

long time user of Picasa to store photos, maybe a coincidence that I just clicked on >download new picasa update< and ever since I am unable to get the photos out of camera into picasa. I CHECKED THE CONNECTIONS @ camera & Laptop......nothing.

All Replies (1)

more options

This is the separate Picasa application? I think you might need support from Google on that. Try here:

Good luck with it!

P.S. If the update installed a different driver to communicate with your camera, you might need to shut down and restart Windows to complete the swap. Perhaps worth a try before posting on Google's forums.

Modified by jscher2000 - Support Volunteer