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How can I speak to a live human being about firefox?

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

clouviere
clouviere
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I have updated to the new version 27 and do not like it. How can i change it. I don't get along with computer help program as the are no help to my limited computer skill. I would really like to speak to a real human being not as automated phone system or e-mail back and forth q & a. I have liked using firefox in the past but not this version with yahoo as the page.

Please help me. Thanks Cordell Louivere

I have updated to the new version 27 and do not like it. How can i change it. I don't get along with computer help program as the are no help to my limited computer skill. I would really like to speak to a real human being not as automated phone system or e-mail back and forth q & a. I have liked using firefox in the past but not this version with yahoo as the page. Please help me. Thanks Cordell Louivere

All Replies (3)

Diego Victor
Diego Victor
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Hello,

The problem is your home page?

Try change it:

Other way:

Go to about:config, search for browser.startup.homepage change its value to:

about:home deafault about:blank blank page URL one page that you want

If you want to downgrade, i need to remember you that isnt recommended use a previous or a old version because it has some issues

One alternative, try use a portable version:

If you really want do downgrade:

the-edmeister
the-edmeister
  • Moderator
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"... not this version with yahoo as the page. "

Where did you download Firefox from? Sounds like you may have installed the Yahoo-optimized version, not an official version from the official Mozilla website.

http://www.mozilla.org/en-US/firefox/fx/#desktop

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you download Firefox from the Mozilla server and not from another website as such a version may come with unwanted extras.

You can find the full version of the current Firefox 27.0.1 release in all languages and for all Operating Systems here:

Can you clarify with more details what in particular you do not like about the current Firefox release?