This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do you retrieve lost bookmarks

  • 2 replies
  • 1 has this problem
  • 19 views
  • Last reply by cor-el

more options

My mom just updated her windows computer and she lost all her bookmarks because Firefox was lost in the process

My mom just updated her windows computer and she lost all her bookmarks because Firefox was lost in the process

All Replies (2)

more options

Try restore from a default bakuup:

Or unhide the hidden files and folers:

Then go to your profile:

Enter in bookmarks backups folder and copy one of that backups and try restore from it or try backup the places.sqlite and after restore it using SQLiteManager:

more options

If you updated Windows then it is possible that an Old Windows folder (or something similar) got created to backup some data including your Firefox profile folder.

Note that the "AppData" folder in Windows Vista and later Window 7+ versions and the "Application Data" folder in XP/Win2K are hidden folders.