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Deleted spam returns to folder, won't delete

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  • 4 have this problem
  • 16 views
  • Last reply by christ1

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I delete spam in the spam folder but when I go back to the spam folder the messages are still there. They won't delete. I have to log on to my gmail account to delete them.

I delete spam in the spam folder but when I go back to the spam folder the messages are still there. They won't delete. I have to log on to my gmail account to delete them.

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What is your account type - POP or IMAP?