Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

LAN Settings resetting

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

NevUK
NevUK
more options

Hi

When I go to resetting my LAN setting (Tools Options Advanced & Settings) it is auto-connect to proxy settings for this network..

Then a couple of minutes it changes to a manual proxy connection.

Is there a way of keeping the auto-connection without it reverting to the manual setting?

I thank you for your help in this matter, and hope to come to a resolution soon.

Thanks,

Nev

Hi When I go to resetting my LAN setting (Tools Options Advanced & Settings) it is auto-connect to proxy settings for this network.. Then a couple of minutes it changes to a manual proxy connection. Is there a way of keeping the auto-connection without it reverting to the manual setting? I thank you for your help in this matter, and hope to come to a resolution soon. Thanks, Nev

All Replies (2)

philipp
philipp
  • Moderator
more options

hello nev, could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If you do not keep changes after a restart or otherwise have problems with preferences, see: