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Firefox crashes when accessign certain sections on Ebay

  • 7 replies
  • 1 has this problem
  • 7 views
  • Last reply by guigs

Adam C
Adam C
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When going to ebay.com and accessing certain sections, "Selling Manager Pro Summary" in particular, Firefox crashes. It does not crash on the main page, only on that particular section. We have tried deleting history, cache and cookies and it was working OK for a while and then started to crash again.

When going to ebay.com and accessing certain sections, "Selling Manager Pro Summary" in particular, Firefox crashes. It does not crash on the main page, only on that particular section. We have tried deleting history, cache and cookies and it was working OK for a while and then started to crash again.

Chosen solution

I just disabled an add on: "The camelizer, Amazon Price Tracker 2.4.4 and it looks like it is not crashing on the Ebay page.

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All Replies (7)

Adam C
Adam C Question owner
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It only happens with Firefox, not with Chrome or IE...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

Adam C
Adam C Question owner
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bp-f8864efb-1d0b-4e6c-8ff0-c94912140331 45 min ago bp-72fc504a-5dfb-42c9-b267-e56222140329 2 days ago bp-d628767a-bab1-49f0-9f4b-6d7102140328 3 days ago bp-10c95599-551d-4738-a467-5ee502140328 3 days ago

Thank you. Once I delete cookies, cache etc it will work once and then crash again. Only on this Ebay's specific page. Ebay>Selling Manager Pro Summary>When you click the "Top rated" tab it crashes.

Adam C
Adam C Question owner
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I reset Firefox from the Help>Troubleshooting and it works so far. Will repost if it crashes. Thank you

Adam C
Adam C Question owner
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Crashed again. bp-f8c42f2e-142e-48a1-9b2b-bb2f42140331

Adam C
Adam C Question owner
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Chosen Solution

I just disabled an add on: "The camelizer, Amazon Price Tracker 2.4.4 and it looks like it is not crashing on the Ebay page.

guigs
guigs
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Hi adamcornfeld,

I am happy to hear this. The Support Site of the add on would most If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue.

I will mark your last comment as solved since the crashes have not continued. However if they do, please do not hesitate to let us know.

Modified by guigs