This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Laptop extended display doesn't remember cookies and pinned tabs

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

bleepdx
bleepdx
more options

I am using an extended display with my Windows 8 laptop. I configured it so that when I am plugged into a VGA cord, screen 1 is the second monitor and screen 2 is the laptop. Since I set this up, Firefox does not remember cookies for some sites i.e. it keeps asking me if I would like to share my location with a website I go to frequently.

Also, I have a set of pinned tabs that I use everyday and after reboot Firefox does not always reopen with my pinned tabs open. I would say its 50-50 whether or not the pinned tabs open back up.

There has also been an issue when a play a video on screen 1 (second monitor) and there will be no sound. If I move the browser over to screen 2 (laptop) the sound will start to play.

Is there a setting in Windows or Firefox that can fix these issues?

I am using an extended display with my Windows 8 laptop. I configured it so that when I am plugged into a VGA cord, screen 1 is the second monitor and screen 2 is the laptop. Since I set this up, Firefox does not remember cookies for some sites i.e. it keeps asking me if I would like to share my location with a website I go to frequently. Also, I have a set of pinned tabs that I use everyday and after reboot Firefox does not always reopen with my pinned tabs open. I would say its 50-50 whether or not the pinned tabs open back up. There has also been an issue when a play a video on screen 1 (second monitor) and there will be no sound. If I move the browser over to screen 2 (laptop) the sound will start to play. Is there a setting in Windows or Firefox that can fix these issues?

Modified by bleepdx

All Replies (2)

Wesley Branton
Wesley Branton
more options

Please ensure that you do not have a third party program installed that will clear you cookies and pinned tabs.

Also ensure the that Clear history when Firefox closes option under the Firefox Options, Privacy tab is not selected.

Some add-ons also have been know to do this. Ensure that none of your installed add-ons perform this action.
To check, disable all add-ons (not Safe Mode).

Please report back soon.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.