This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After I formatted the computer, I installed Firefox, logged user but the data are not synchronized

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

After I formatted the computer, I installed Firefox, logged user but the data are not synchronized. I lost all my passwords and bookmarks..

After I formatted the computer, I installed Firefox, logged user but the data are not synchronized. I lost all my passwords and bookmarks..

All Replies (1)

more options

It is always a good idea to backup your data locally to prevent dataloss if you reinstall the Operating System.

Note that the current Firefox 29 beta release is using the new Sync version that uses a Firefox account.