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Subscribed folders disappeared

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by Matt

eggmatters
eggmatters
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When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf.

The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf. The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

Chosen solution

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201

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All Replies (3)

Diego Victor
Diego Victor
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Just try create this folder again.

  • Menu location: File >> New >> Folder

Or try create a new profile:

eggmatters
eggmatters Question owner
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hmm, When I add a new folder to my account, When i try to subscribe to the remote folder, it disappears: new->folder "Sent" Subscribe->Sent

Matt
Matt
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Chosen Solution

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201