This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to restore missing Firefox icon in Win 7 C:\Program Files (x86)\Mozilla Firefox

  • 2 replies
  • 9 have this problem
  • 4 views
  • Last reply by bkohlerme

bkohlerme
bkohlerme
more options

New computer running Win 7. Install FF no problem. But then the icon disappears from the Start Menu and from the Taskbar.

When I go to the program location C:\Program Files (x86)\Mozilla Firefox there is only the generic icon for firefox.exe.

Program seems to work fine, but this is annoying. Thanks for the help.

New computer running Win 7. Install FF no problem. But then the icon disappears from the Start Menu and from the Taskbar. When I go to the program location C:\Program Files (x86)\Mozilla Firefox there is only the generic icon for firefox.exe. Program seems to work fine, but this is annoying. Thanks for the help.

Chosen solution

I take it you mean the Firefox shortcut remains on the taskbar and Start Menu, and it's just the icon that looks like a generic Windows icon. If so, clear your icon cache:

Read this answer in context 👍 1

All Replies (2)

Gingerbread Man
Gingerbread Man
more options

Chosen Solution

I take it you mean the Firefox shortcut remains on the taskbar and Start Menu, and it's just the icon that looks like a generic Windows icon. If so, clear your icon cache:

bkohlerme
bkohlerme Question owner
more options

Gingerbread Man--

Thanks so much for the helpful reply. Interestingly, when I tried to rebuild the IconCache db manually, I was unsuccessful. However, when I ran the batch file, worked like a charm.

Much appreciated!